FAQs

Why should I book a Stylesmith?

There are many reasons – You’re simply ready to improve your home, hospitality venue, retail space or workplace. Perhaps you’re too or you don’t know where to source the right items for your vision. Or maybe you want a beautiful space, but interior design just isn’t your forte. No matter, The Stylesmiths™ offer a fully comprehensive interior design service for projects of all sizes and budgets. We cover everything from furniture selection and spatial planning to complete renovations of residences, cafes, restaurants, offices and retail.

Our Design Managers will personally oversee your project, always here should you need to talk: 020 3769 9212 

 

How are the Stylesmiths different from traditional design studios?

Where do we begin? The Stylesmiths™ offers a different approach to interior design, by allowing our clients to collaborate with our designers by the hour which gives you the freedom to take on your project one room at a time, or everything at once. Our processes are collaborative and transparent, tailored to every project.

The Stylesmiths offer 2 levels of designers: Emerging for smaller non construction based projects and Established designers for large scale projects and renovations. 

(Minimum 10 hour design fee)

How are The Stylesmiths budget friendly?

We have turned the interior design and decoration game on its head by offering some of the finest design talent, without the high entry fees. Selling design time by the hour puts you in control, letting you purchase as much or as little design time as you need. (Minimum 10 hour purchase)

Not only that, but when you work with a Stylesmiths designer you also get exclusive access to an entire library of vendor discounts. Through our unique Shopping List platform, you’ll enjoy trade discounts where you can save up to 45% off RRP (subject to suppliers).

How do The Stylesmiths focus on designer-client partnerships?

At The Stylesmiths™ we value collaboration and relationships; it’s how we get the best results. Our brand is our talent. The Stylesmiths™ isn’t bound to any one aesthetic, so you can trust us when we say our mission is to create a space that is a true reflection of who you are and how you live / work. Take a look at our body of work and you’ll find that every project is uniquely bespoke and beautiful across all styles.

What kind of spaces can the Stylesmiths design?

All of the above – We’ve designed apartments, houses, mansions, beauty salons, retail stores, cafes, bars, restaurants, office spaces, lobbies, boutique hotels and pop-up stores. 

Can I use the Stylesmiths if I don’t live in London city?

Yes! We have in-person designers based in the heart of London, but that’s not the only way we can help. In this digital age anything is possible, so we also offer Video Design packages that are the same service as our In-Person option, but the design process happens remotely via video, email, and phone calls. 

How do I get started?

Simply click ‘Book Now’ to fill out our online booking form. Follow the prompts to establish your style, needs and timeframe that will help us match you with the right designer. The more information your share, the better the match!

What do you use my information for?

Our Design Managers review the info you share when booking, to find a designer that will best suit your project needs. This includes your style, what you need help with, the project’s location, your timeline and availability. If in the rare occasion you’re unhappy with your designer, we will reassign a new one free of charge!

Under our Privacy Policy, the information you share is safeguarded and will not be shared with any 3rd parties. 

Why can’t I choose my designer?

Good question. We’ve spent a lot of time getting to know your designer’s style and skills to ensure we can confidently match you with the right one, that way it’s an enjoyable experience for everyone. However, if there’s a Stylesmith you really love add it to your booking form, and if they’re available we’ll do our best to arrange a meeting. Send us the details, we do the rest.

What kind of designers work for the Stylesmiths?

Each of our interior designers and stylists have been hand-picked and fully vetted, hailing from some of the top design schools and firms across the UK.  Proudly working with both established and emerging talent means that our diverse team collectively covers every style, budget and project size.

What about contractors?

Your designer will be happy to recommend and/or work alongside any contractor, project managing their progress should you require. However, please note that all contractors are third party and unaffiliated with The Stylesmiths™.

How do I schedule my consultation?

When you make a booking with us online, simply add in your availability. From there the initial consultation will be scheduled at a time that’s convenient for you. Discuss with your designer what your preferred time will be for future meetings to take place – for example, if you’re only available on weekends or if you prefer during business hours.

How long will my project take?

Our designers will work at a pace you’re comfortable with. By all means, let us know if you have a tight deadline when you book. If you’d prefer to design at a leisurely pace that’s fine too!

After your initial consultation you’ll receive a design hour estimate, and our designers will always strive to maximise your hours. Time is spent where their expertise is most valuable to create a space you love, so it’s your choice how fast you’d like to work.

How should I prepare?

Just follow the prompts when you sign up. Pop in your project details, select images from our board and upload images, links or documents of your project in its current state. If you have inspiration pictures (or a Pinterest board), have them ready too!

What’s the flat fee price for Stylesmiths designers?

The initial 1 hour consultation is £35 incl. VAT. The Stylesmiths™ hourly rate varies depending on your level of designer.

An emerging designer is £60 incl. VAT and an established is £99 incl. VAT. Regardless of the level, we promise they’re all fabulous!

What is the difference between the design levels?

Emerging – Graduate to 4 years industry experience. Great for joinery design, finishes and fixtures selection, window furnishings, CAD drawings, lighting layouts, trade liaison.

Established – 5 years plus industry experience. They can resolve any design issue with ease and skill. Perfect for high level furnishings, joinery, kitchens and bathrooms, construction tasks and project management.

How do I book hours?

After the initial consultation, you will receive your Design Proposal outlining recommendations for your space and estimated design time needed to complete your project. A link to purchase design time will be included. You simply pay for your designer’s time as it’s quoted.

Every time you work with us, you’ll receive exclusive access to our trade discounts via our unique Shopping List platform. This allows you to save up to 45% off RRP, for a 10% procurement fee.

How do I book more hours?

If you require more hours, all you have to do is ask! Your designer will organise the additional hours.

How should I work with my designer?

This is something you and your designer can decide on together so that it suits your schedule. We ask for your ‘general’ availability when you book to make sure that your designers schedule matches yours. When it comes to communication, they’re generally quiet flexible – email, phone or text!

I have a problem, I want a different designer!

We’re here to help. Call our team on 020 3769 9212

Things are moving too slowly!

Interior design is a creative space where many steps can take longer than expected. Discuss creating or changing specific time frames with your designer. Or consider setting a day/time to update each other weekly to help keep everyone on track. If you’re not convinced and frustrated at any point, give us a call 020 3769 9212.

I don’t like my Designer’s suggestions.

The best collaborative designs come from transparent communication, which works both ways. If there’s a supplier or product you love, let them know. If you prefer a certain style, tell them. Giving honest and specific feedback on the suggestions you’ve received so far – or even asking lots of questions – can be a big help. For example, “I don’t like that rug because it’s blue and I don’t like blue.” Or, “what was your thinking behind that selection?”

If you feel like you are just not on the same page, reach out to HQ and we’ll be happy to guide you through the process. 

My Designer isn’t responding to my calls/emails/texts/cries for help.

Call us! 020 3769 9212

 

What is the Shopping List?

The Shopping List is a game-changer for many of our clients. Simple, comprehensive, and done for you. We’ve partnered up with some of the top furniture brands in the country, as well as smaller local retailers, to make shopping easy and affordable.

The Shopping List helps our designers create beautiful spaces at smaller prices, making the most of every budget.

When using the Shopping List, you are always supported by our dedicated Concierge team that works to expedite and manage orders as efficiently as possible. With the orders taken care of, this frees up time for our designers to do more of what they do best: Design!

How does the Shopping List work?

All Stylesmiths clients have access to our Shopping List Service. This means that once you’ve had your initial consult and purchased design hours, you’re ready to go!

The process is openly collaboratively. Based on your meetings, your designer can gather product inspiration, populate your online list with pieces you love, and guide you through completing your purchase with a single checkout.

There’s no obligation to buy, but with our convenient ordering service, you’ll want to. Our team will liaise with suppliers on your behalf and keep you updated on product delivery/order status.

In line with our mission to provide accessible design, we give you access to our exclusive Trade Discounts. Save up to 45% of RRP for a 10% procurement fee.

The Initial Consultation

How long is the initial consultation?

Typically one hour! 

What should I expect from the initial 1 hour consult? 

The initial consultation is all about your designer getting to know you, your project and the space they have to work with. Likewise, this is also your opportunity to get to know your designer and ask lots of questions! To make the most of your first hour together, consider:

– Having a short list of design ideas ready to go (including your Pinterest board). The best way to narrow down is identifying what you have, want you want and what you need. These things aren’t always immediately obvious to designers.

– Designers aren’t mind readers, so to make sure everyone’s on the same page communicate your expectations for the overall project. Knowing your approximate budget, timeline and priorities will help your designer move efficiently and ultimately set a good foundation for your working relationship.

– If you’re totally clueless as to where to start, that’s okay! Use your consultation to brainstorm some broad ideas, possible solutions and hear his or her POV on your space. They are coming in with fresh, talented eyes, but keep in mind that you can still guide them in laying the groundwork for your design.

Will my designer design my home / space in the 1-hour consult? 

Remember, the initial consult is generally only an hour long! In amidst getting to know each other, the space and your vision, your designer won’t have time to specify paint colour, create floor plans or help you hang art. They are things to look forward to once you’ve accepted your Design Proposal and purchase design hours.